OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
164 ratings and 83 comments received in the last 90 days.
01 May 2025
We were very well treated by the sales executive, who provided us with details of the various models, which helped with the ultimate decision on the model we would settle on.
12 April 2025
Handover was smooth and all queries answered
03 April 2025
I found the staff absolutely amazing and customer focused. No pressure selling and treated me with respect and like one of the family.
02 April 2025
Excellent
25 March 2025
Just a little teething problem that needs sorting.
23 March 2025
Michael and Lee are so good at their jobs. The service we get is exceptional .
22 March 2025
First class experience from start to finish
22 March 2025
Great experience. Genuinely nice people at the dealership with which I have dealt with for a long time.
19 March 2025
The staff are very friendly and were extremely helpful during purchase and were able to secure a build slot and ensure the car arrived when I needed it.
12 May 2025
The only difficulty I had was that the price quoted was not the price charged. However, after strong negotiations, the initial agreed-upon price was charged and paid.
11 May 2025
Great service
09 May 2025
Excellent customer service. Very efficient.
04 May 2025
As above
03 May 2025
Courtesy car . Honest Time
03 May 2025
The service is always flawless - its always nice to be greeted with a smile and have a perfect customer service experience every time I visit! I know it costs me money but I always enjoy my visit
02 May 2025
Thorough clear service provided
30 April 2025
The service was fantastic from the start to end. I also really liked the service offer of a complimentary round of golf for 2 people
30 April 2025
Great service as usual
29 April 2025
Work carried out quickly and to a high standard. Also always happy to advise
04 May 2025
Everything was organised and delivered as you would expect from BMW centre