OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
133 ratings and 60 comments received in the last 90 days.
19 June 2025
Very satisfied with the process
18 May 2025
Have been buying cars from The Country Garage since 1981! Wouldn't think of buying elsewhere.
04 May 2025
Everything was organised and delivered as you would expect from BMW centre
01 May 2025
We were very well treated by the sales executive, who provided us with details of the various models, which helped with the ultimate decision on the model we would settle on.
12 April 2025
Handover was smooth and all queries answered
26 June 2025
If I wasnt I'd let you know.
25 June 2025
very friendly and helpful. Always good feedback on what is needed or has been done
25 June 2025
Excellent, Service department contacted me in relation to the tyres. Will probably need changed in a couple of months (before winter sets in ) Thanks Andy.
24 June 2025
My car has had the same issue for 9 months, I have used bmw for every service and repair and they failed to fix my car but still charged 1000,s of £. Last visit kept my car 14 days without car being repaired, 3rd party mechanic fixed it with one hour
24 June 2025
No feedback. No idea what was done to car Drivers left without taking car as couldn't find keys.........Car was unlocked with keys in it
23 June 2025
The techinican lee explained and looked after me extremely well.This guy Lee would be suitable for a Manager roll in the garage .
21 June 2025
Not impressed found them dismissive and quite disrespectful . I'm an older female made me feel that .
18 June 2025
Even if the report on the car an m4 was to be sent to bmw in Germany there is no real clarification on the date the car was tuned. Not really good enough
17 June 2025
kept fully informed and was well looked after.
13 June 2025
Excellent service
20 June 2025
The car was prepared and delivered as agreed. The handover process was very professional.