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OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
177 ratings and 105 comments received in the last 90 days.
12 October 2026
Very professional service given by everyone I was dealing with. Lee mc master was my initial contact and looked after me throughout. Michael Simpson dealt with finance and Roger supported with technical support.
01 October 2026
The staff that I dealt with in the Country Garage where knowledgeable, courteous and as a long standing customer, they knew my needs and requirements.
01 October 2026
Excellent in every area. Michael, William and Rodger ,The Country Garage Ballymena N Ireland ,made our experience of changing to a new X2 a most informative, pleasurable, personable experience in every aspect. I highly recommend them.
27 September 2026
Friendly, knowledgeable at every step
08 September 2026
Friendly staff, knowledgeable gave me the information i was looking for. Very easy to deal with.
25 August 2026
First class service from start to finish
08 August 2026
I have been dealing with the Country Garage for many years and as usual the service and attention to satisfaction was first class
28 October 2026
Straightforward, no fuss service.
28 October 2026
First class service and customer care.as usual.
28 October 2026
Excellent friendly service, great people to deal with, thank you.
28 October 2026
Friendly staff, good communication. My car came back not only mended but also cleaned, looking like a new car.
27 October 2026
The service from Abbie and the team at the country Garage was excellent
26 October 2026
Lovely friendly service. The added incentive of having a spa day whilst the car is serviced is fab thanks again.
26 October 2026
Booking the service over the phone was quick and straightforward. Staff were approachable and friendly. Refreshments were provided attentively. Service was carried out in the time frame estimated. Car was left in the same condition it was delivered.
26 October 2026
Excellent service from arriving until work was completed would highly recommend the Country Garage
25 October 2026
The country garage is simply thee best bmw service experience .Paul Diamond is a wonderful salesperson and areal gentleman .Michael Simpson is a clever , charismatic pillar if the bmw country garage team. Abbie at service reception a perfect addition
25 October 2026
Drop off and pick was smooth
FIND The Country Garage BMW
Address
- 59 Ballycowan Road, Ballymena, Co Antrim, BT42 3DW
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 028 2589 1324
Ballymena as well as surrounding areas including Antrim, Ballyclare, Cookstown and Larne
Address
- 59 Ballycowan Road, Ballymena, Co Antrim, BT42 3DW
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 028 2589 1324
Ballymena as well as surrounding areas including Antrim, Ballyclare, Cookstown and Larne
Address
- 59 Ballycowan Road, Ballymena, Co Antrim, BT42 3DW
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 028 2589 1324
Ballymena as well as surrounding areas including Antrim, Ballyclare, Cookstown and Larne
20 October 2026
Philip was great throughout. He listened to our needs and explored different vehicles highlighting the pros and cons. He took his time and we never felt rushed